Merri Outreach Support Service is managed by community-based committee of management made up of committed community members. The Committee of Management is responsible for overseeing the management of the agency and setting the strategic direction on an annual basis. Committee of Management meetings are held on a monthly basis.

Mission Statement
Merri Housing Service works to provide people who experience or are at risk of experiencing homelessness the opportunities to enjoy the security of connections, participation, contribution and control within their chosen communities . Merri Housing works for change through individualised assistance, advocacy, community development and research.

Advocacy work occurs at both the individual and the social policy level.

Individualised assistance includes case management, practical assistance, referral, advocacy and information provision for individuals who experience or are at risk of experiencing homelessness.

Vision
Merri Housing Service seeks to address the unfair distribution of wealth, power and access to community benefits of our current social structure by working for and with women, men and children who experience or are at risk of experiencing homelessness.

While recognising the social causes and context of homelessness Merri Housing Service respects the unique experience, needs and abilities of each person who experiences or is at risk of experiencing homelessness. Merri Housing recognises their rights to grow, learn and be healthy.